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AIDentalClaims

Accessibility Statement

Last updated: March 25, 2026

AIDentalClaims is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our platform.

Our Commitment to WCAG 2.1 AA

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our ongoing accessibility efforts include:

  • Ensuring sufficient color contrast ratios throughout the interface
  • Providing keyboard navigation support for all interactive elements
  • Including descriptive alt text for meaningful images
  • Using semantic HTML and ARIA attributes to support screen readers
  • Maintaining visible focus indicators for keyboard users
  • Providing skip navigation links for efficient page traversal
  • Ensuring forms have properly associated labels and error messages
  • Supporting text resizing without loss of content or functionality

Known Limitations

While we strive for full WCAG 2.1 AA conformance, we acknowledge that some areas of our platform may have accessibility limitations. Known issues include:

  • Some third-party embedded content may not fully meet accessibility standards.
  • Certain complex data visualizations may not be fully accessible to screen reader users. We provide text alternatives where possible.
  • PDF documents generated by the platform may have limited accessibility features. We are working to improve PDF output.

We are actively working to identify and resolve these limitations.

How to Request Accommodations

If you encounter an accessibility barrier while using AIDentalClaims, or if you need information provided in an alternative format, please let us know. We will make reasonable efforts to accommodate your needs.

To request an accommodation, please provide the following information:

  • A description of the accessibility barrier you encountered
  • The page or feature where the issue occurred
  • Your preferred format or accommodation
  • Your contact information so we can follow up

Report Accessibility Issues

We welcome your feedback on the accessibility of our platform. If you encounter any accessibility issues, please contact us:

We aim to respond to accessibility feedback within two (2) business days and to resolve reported issues as promptly as possible. If you are not satisfied with our response, you may escalate your concern to our compliance team at legal@aidentalclaims.com.

Third-Party Audit Schedule

To ensure ongoing conformance with accessibility standards, we engage independent third-party accessibility auditors to evaluate our platform. Our audit schedule includes:

  • Annual comprehensive audit: A full WCAG 2.1 AA conformance evaluation of all primary user flows and features.
  • Quarterly automated scans: Automated accessibility testing across all pages to identify regressions and new issues.
  • Release-level checks: Accessibility review as part of our development process before significant feature releases.

Audit results inform our accessibility roadmap and are used to prioritize remediation efforts.